Our Clients include long-term care and post-acute care providers, acute care organizations, integrated delivery systems, physician groups, and community health care providers.

Established in 1996, we use five guiding principles in our work with clients:

1. Build partnerships and collaborative networks with key stakeholders to accelerate QI efforts, i.e., health care providers, Department of Health, provider trade associations, Quality Improvement Organizations (QIOs), etc.
2. Focus on practical solutions for front-line caregivers.
3. Use information and standard process techniques to promote consistent execution of efficient, high quality delivery of care.
4. Embed continuous improvement into clinical care team’s daily work.
5. Think sustainability.