Hospital Process Improvement

Resources

Neuroscience Institute QI.  PeaceHealth, OR. Facilitate the development of core measures (patient, process, and outcomes) and reports for QI monitoring.  Establish strategies for QI Committee as well as multidisciplinary teams to use reports, prioritize areas for improvement, identify information needs, and redesign processes to improve outcomes.

Clinical Operations Improvement:  Surgical Services. Regional Hospital/Medical Center (Oregon). Conducted operational assessment of key areas of surgical services in large regional hospital.  Facilitated use of lean process techniques to analyze current workflow, analyze process and outcomes data, develop reports, redesign processes, and implement improvements.  Results include core team development and role redesign, formalized specialty education plans, dashboard reports, increased on-time first cases, improved throughput in Sterile Processing Department, decreased errors on case carts, and improved physician satisfaction.

 

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