Optimizing performance requires effective care processes within and across provider organizations, information for decision making and ongoing management, structures to promote accountability, and workforce skill alignment with changing needs of the environment.

We bring a rigorous, data-driven approach to enhance and strengthen quality and process improvement efforts.

Specific areas of expertise include:  senior services, surgical services, orthopedics, cardiac services, hospital patient flow,  nursing home to hospital transfer, pressure ulcer prevention and healing, ADL decline, falls prevention.

Consultants work with clients to:

• Evaluate opportunities for  performance improvement.
• Establish key measures of patient characteristics, risk, process, and outcome.
• Analyze workflow:  assess current state of daily operations and develop process view of daily work.
• Assess current performance relative to benchmark standards along three dimensions: structure, process and results.
• Develop detailed action plan and timeline for re-aligning current processes to achieve objectives.
• Provide project management and technical assistance for health care provider process redesign and performance improvement initiatives.

Services
On-Time QI  •  Process Improvement & Redesign  •  Health IT Design and Implementation
Care Coordination & Management  •  Applied Research